Refund Policy

At Plane Part Solutions, we strive to provide our customers with the highest quality products and services. If for any reason you are not satisfied with your purchase, we offer a 30-day refund policy.

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Eligibility for Refund:

 

To be eligible for a refund, the item must be in its original packaging and in new, unused condition. Refunds will only be processed for items that are returned within 30 days of purchase.

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Refund Process:

 

To initiate a refund, please contact us at sales@planepartsolutions.com. Our customer service team will provide you with instructions on how to return the item. Once we receive the returned item, we will inspect it to ensure that it meets our refund eligibility requirements. If the item is eligible for a refund, we will process the refund to your original payment method within 5-7 business days.

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Shipping and Handling Charges:

 

Shipping and handling charges are non-refundable. If you received free shipping as part of a promotion, the actual cost of shipping will be deducted from your refund.

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Exceptions to Refund Policy:

 

The following items are not eligible for refund:

• Special orders or customized products

• Items that have been damaged, used, or altered in any way

• Items that are not in their original packaging

 

Defective or Damaged Items:

 

If you receive a defective or damaged item, please contact us immediately. We will provide you with instructions on how to return the item and will process a replacement or refund as soon as possible.

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Changes to Refund Policy:

 

Plane Part Solutions reserves the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

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If you have any questions or concerns about our refund policy, please contact us at sales@planepartsolutions.com.